Terms
The agreement between you and us. Written to be read, because a term nobody reads protects nobody. Last updated 30 August 2026.
These terms are between you and Team Caddy LLC ("we", "us"), a Delaware limited liability company. By creating an account or using TeamCaddy, you agree to them. If you are agreeing on behalf of a club or league, you confirm you are authorised to bind it.
1. Who may hold an account
You must be 18 or over to create an account, except where a club creates a player account for someone younger — in which case a parent or guardian must consent first, and that adult is the one bound by these terms.
You are responsible for what happens under your account. Keep your password to yourself, and tell us promptly if you think someone else has it.
2. What a club or team is responsible for
This is the most important clause in this document, so it is not buried.
When you enter information about other people — players, their guardians, their emergency contacts, their medical details — you are responsible for having the authority to do so, and for the accuracy of what you enter. For the purposes of data protection law, the club or team is the controller of that information and we process it on your behalf under our privacy policy.
You agree that you will:
- collect only what your club actually needs;
- have consent, or another lawful basis, for the information you enter about a child;
- grant administrative roles only to people who should hold them;
- treat the settings that expose a roster or photographs publicly as the deliberate decisions they are, and turn them on only with the agreement of the families concerned.
3. Acceptable use
You may not use TeamCaddy to:
- harass, endanger or exploit anyone, and least of all a child;
- upload anything unlawful, or anything you have no right to upload;
- send unsolicited commercial messages to the contact details in a roster;
- scrape, resell or redistribute other people's information from the product;
- probe or break our security, or attempt to reach data that is not yours.
We may suspend an account that does any of these, and we will act quickly where a child's safety is involved.
4. Who owns what
Your data stays yours. Rosters, schedules, messages, records — you own them. You grant us only the permission we need to run the service for you: to store your data, display it to the people you have authorised, back it up, and send the messages you ask us to send. That permission ends when you delete the data or close the account.
We own the software, the design and the brand. You may not copy them, and you may not use our name or logo as your own.
You can export your data at any time while your account is open, and we will not hold it hostage to make leaving harder.
5. Money
What you pay us
A single team is free. Paid plans are billed in advance at the price shown when you subscribe, and renew until cancelled. Cancel whenever you like; you keep the plan until the end of the period you have paid for, and we do not refund part-months unless the law says we must.
What families pay a club
When a club collects registration fees or dues through TeamCaddy, the money is between the family and the club. The club is the merchant; we are the software the club uses, and payments are processed by Stripe under Stripe's own terms. Refunds, disputes and what a fee actually buys are the club's responsibility, and a family should take those up with the club. We will help a club operate its own refund, but we do not decide it.
6. Availability
We work hard to keep TeamCaddy running and we will give notice of planned maintenance where we can. We do not promise it will never be unavailable. Please do not rely on it as the only place a piece of safety-critical information exists — if a match is cancelled for lightning, tell people by every means you have.
7. Where our liability ends
The service is provided as it is. To the fullest extent the law allows, we exclude implied warranties, and we are not liable for indirect or consequential loss, for lost profit or goodwill, or for data you deleted and did not export.
Where we are liable, our total liability in any 12-month period is limited to what you paid us in that period, or 100 USD if you paid us nothing.
Nothing here excludes liability that cannot lawfully be excluded — including for death or personal injury caused by our negligence, or for fraud.
8. Ending it
You can close your account whenever you like. We can end this agreement with 30 days' notice, or immediately if you materially break these terms or put someone at risk.
After an account closes, you have 30 days to export your data before we delete it, except where we must keep records for tax or legal reasons.
9. Changes
We may update these terms. If a change materially affects you, we will email account holders at least 30 days before it takes effect. Continuing to use the product after that means you accept the new terms; if you would rather not, close the account and we will refund the unused part of what you paid.
10. Law
These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules, and the state and federal courts located in Delaware have exclusive jurisdiction. If you are a consumer, this does not take away the protections of the law where you live.
11. Contact
legal@teamcaddy.app for anything about this document. support@teamcaddy.app for anything about the product.
Start with one team. Add the club later.
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